The hottest new data analysis solution effectively

  • Detail

The new data analysis solution effectively solves the problem of volte service experience

sboren's in touch user and network analysis solution enables operators to effectively monitor volte user experience

the world's leading and if there is no action verification, evaluation Sprint communications, a provider of analytics and device intelligence solutions, today released its flagship operator analytics solution, in touch user and network analysis solution a (CNA). This new solution is designed to ensure the user experience and troubleshooting. It supports 2/3/4g technologies including volte and IOT. The in touch cna is regarded as an evolution of the InTouch platform. The latter 1471 has been field tested and deployed in the network of more than 100million users

Frank galuppo, general manager of sibolen CEM business unit, said: in our solution, SuperCable is undoubtedly ahead. The special thing is that it allows operators to establish and utilize the quality of experience (QoE) score using data mining technology, so as to avoid the loss of users. This enables operators to quickly detect and solve problems in a timely manner, so as to avoid user complaints or loss

some operators are already deploying beta versions of InTouch cna, especially new services such as volte and lot. The introduction of LTE and the transfer of existing services (such as voice transfer to volte) have created great challenges for users to provide consistent QoE. Justin van der Lande, chief analyst of Analysys Mason, believes that in this case, by understanding the relationship between network data, solutions such as InTouch cna can provide a user level perspective for QoE, Thus, it can become an important part of CEM strategy of operators who are better than traditional displacement maintenance methods

this new solution enables the technology, user service and marketing teams of mobile operators to detect and solve wireless user experience problems in advance (including lte/4g networks and volte services)

Copyright © 2011 JIN SHI